By Dr. Nelva J. Bryant, DVM, MPH – Pet Travel Expert, Founder, When Pets Fly® on Monday, 09 November 2026
Category: News

Before You Book: Choosing a Pet Transporter Who Prioritizes Compliance and Animal Welfare

By Joseph Clough, with veterinary review and contributions from Dr. Nelva J. Bryant

What's the best way to transport your pets to their next destination, and how do you go about doing this?

You might be thinking, "We can just do it ourselves!" However, many people have lives, jobs, and commitments that can interfere with this. Not everyone has the experience driving long distances with the responsibilities of a live animal on board. This is where professional pet transporters and flight nannies come into use.

It's not just about hopping into any vehicle and driving off with animals. There are regulations, responsibilities, and preparation that go into these operations. You want the best for your pets and peace of mind.

Research the Transporter

There are many companies that transport pets. You can find them online, through referrals, or on social media. Be careful of scammers.

Check their experience and background. Do they actually own a business? Do they have experience with dogs and cats, including your pet's breed and individual needs? Credibility and responsibility matter.

Ask about their credentials and insurance, how you can independently verify them, and what their coverage includes for your pet. Look for a business website, reviews, and references. A photo and video gallery is a plus.

If you have any doubt, schedule a phone call or Zoom meeting. Knowing who will care for your pet is key.

Check the Destination State's Requirements

Please do your own research and stay up to date with the destination state's pet entry requirements. Accountability is key in transporting, especially with live animals.

The USDA Pet Travel website is a good starting point for finding interstate requirements. Select your destination state and review its current guidance. Contact that state's animal health officials if anything is unclear.

This is especially important because of New World screwworm (NWS). Some states have additional entry requirements for pets coming from affected areas. Allow time to obtain any required examinations, health certificates, permits, or other documentation.

Confirm with your veterinarian and transporter that the documents will be valid when your pet arrives.

Ask How Your Pet Will Travel

We don't want to treat pet transport as a commercial assembly line. Ask how your pet will be protected throughout the journey.

For ground transportation:

Will your pet travel in a crate or carrier, and how will it be secured?

If your pet is tethered, what restraint equipment is used, and where does it attach?

Will other animals be on board, and how will they be separated?

How will the transporter prevent escape during loading, unloading, and bathroom breaks?

For an in-cabin flight nanny:

Will your pet travel in a carrier that meets the operating airline's requirements?

Who confirms that your pet and carrier meet the airline's acceptance requirements?

How will your pet be handled during security screening, connections, and delays?

Ground transportation vehicles should be well maintained, with proper ventilation and front and rear climate control. Ask about safety equipment, roadside assistance, and a contingency plan for delays, breakdowns, or veterinary emergencies.

Explain Your Pet's Care and Behavior

Do they have the experience to provide customized care and deal with emergencies as well as everyday activities?

Share your pet's medical conditions, medications, feeding instructions, and handling needs. Ask about water, bathroom breaks, rest, cleaning practices, and emergency veterinary care.

Tell the transporter how your pet reacts to strangers. Does your pet approach willingly, hide, growl, snap, or try to escape? Explain how your pet responds to being picked up, leashed, or placed in a carrier.

Do they accept treats from unfamiliar people? Which treats are appropriate? What helps them settle—a quiet voice, extra space, or a familiar item?

Be honest and specific. This helps the transporter determine whether they can safely meet your pet's needs.

Prepare Before Departure

Start crate training your pet and getting them acquainted with traveling well before the trip.

Make sure your pet has a properly fitted collar and an ID tag with a current contact number. Discuss how collars, harnesses, and leashes will be used safely during transport.

Microchipping before domestic travel is also recommended in case your pet becomes lost. If already microchipped, have the chip checked and confirm that its registration contains your current contact information. A microchip does not provide GPS tracking or replace an ID tag.

Before departure, confirm:


Right before the trip, make sure your pet has an opportunity to use the bathroom.

Research the company, verify the requirements, ask questions, and prepare for the journey. Your pet's care and safety should remain at the center of the plan.

Safe travels and best wishes!

"Sit back, Paws and Enjoy the Ride!"

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